Our Frequently Asked Questions

Welcome to Oakwoods UK FAQ page, where we aim to address any queries you may have about our premium quality products and services.

At Oakwoods, we understand the importance of clarity and transparency in providing an exceptional customer experience. Whether you're seeking information about our meticulously crafted hardwood flooring, bespoke furniture, or our commitment to sustainability, you'll find comprehensive answers here.

Explore the frequently asked questions below to discover more about Oakwoods UK and how we can enhance your living spaces with timeless elegance.

About Oakwoods:

How can I get a budget or quotation for my project?

Getting a quote from Oakwoods is straightforward and transparent. We understand that every project is unique in its size and complexity. By providing us with detailed information about your project, we can offer a competitive and accurate quotation. We are committed to providing competitive rates and offering a free, no-obligation quote for all suitable projects. To get started, please submit your project details via our website or contact us directly.

Can you describe your process for working with clients?

Our client-focused process is built on collaboration and communication. We work closely with our clients, their architects, and designers to fully understand their specific needs and creative vision. This collaborative approach allows us to translate initial concepts into a detailed plan. From there, we meticulously manage the project from design development through to project commencement and completion, ensuring the final result exceeds expectations.

What specific services does Oakwoods specialise in?

Oakwoods is a specialist in bespoke shopfitting and refurbishment. We provide comprehensive, customised solutions designed for a diverse clientele, including high-end restaurants, stylish bars, luxury hotels, and modern retail stores. Our expertise covers every aspect of the project, from initial planning to final installation, ensuring a seamless and efficient process.

What are the key benefits of choosing Oakwoods for my project?

Oakwoods prides itself on a team of highly skilled and seasoned craftsmen. Our deep expertise in joinery and shopfitting ensures every project, from custom joinery items to comprehensive shopfitting solutions, is executed with unparalleled quality and attention to detail. With a rich history of successful collaborations with a wide range of well-known brands and businesses, Oakwoods has a demonstrable track record of delivering exceptional results on time and within budget.

How long does it take to complete a project?

Project timelines vary based on project size and complexity, but Oakwood is dedicated to timely and budget-friendly project completions.

Additional Service:

Where does Oakwoods provide its services?

Oakwoods operates nationwide throughout the United Kingdom, including Scotland and Wales. We have extensive experience working in a variety of locations, from bustling shopping centres and high streets to exclusive outlet villages and standalone commercial properties. Our logistical expertise allows us to manage projects efficiently, regardless of location.

How does Oakwoods handle bespoke joinery requests?

Bespoke joinery is one of our specialities. We have a dedicated, fully-equipped joinery workshop and an experienced workshop manager. Our team works hand-in-hand with clients and their architects/designers to transform their unique designs into perfectly crafted, finished items. This in-house capability ensures the highest level of quality control and customisation from start to finish.

What should I do if I have a question that isn't answered here?

We're always happy to help. If you have a specific question not covered in our FAQ, please don't hesitate to reach out. You can use the Contact Enquiry Form or email us directly at info@oakwoodsuk.com. One of our knowledgeable team members will get back to you as soon as possible to provide the information you need.

Design and Build:

Do you offer in-house design services?

No, Oakwoods focuses on our core competencies of joinery and shopfitting. We work in partnership with our clients and their chosen architect or designer to bring their vision to life. This collaborative model ensures that we can focus on what we do best expert craftsmanship and project execution, while you have the freedom to work with the creative professionals of your choice.

What is your quality control process for projects?

Quality is at the core of everything we do. Oakwoods maintains its high standards through a rigorous, multi-stage quality control process. From the selection of materials to the final installation, every element of a project is carefully inspected and signed off by our experienced project managers. This meticulous attention to detail guarantees the excellence and longevity of every completed project.

How long does a typical project take to complete with Oakwoods?

The timeline for each project is unique and depends on its size, scope, and complexity. However, at Oakwoods, we are dedicated to efficient project management to ensure timely and budget-friendly completions without ever compromising on quality. We will provide a detailed project timeline as part of your quotation, outlining key milestones and estimated completion dates so you are kept informed every step of the way.

What our
Clients Say

Lisa Green - Director, Maxwell Green Design Maxwell Green Design were commissioned to design the interior for IQ Hammersmith London in collaboration with Baxter Studio Architects. A behind the scenes look at the progress on site this week. Fit out specialists Oakwoods have worked tirelessly to bring the design to reality and have been an absolute delight to work with. Their attention to detail is exceptional. Thanks from the design team.
Neil Beaman - Property Director, Jack Wills I think this is genuinely one of the best stores we have ever done, the standard of shopfitting is outstanding. Well done
Charlotte Debond-Sayer, Associate Director, Zebra Was absolutely fantastic to work with you guys on this project – we have had really great feedback.